All systems are built to order. None are ready to ship "off the shelf". Our current estimated time from order placed to dispatch is approximately 14 business days (Monday to Friday). During this time of supply uncertainty and due to circumstances beyond our control because of coronavirus, shipping times may extend past these estimates and some patience and understanding may still be required from our customers. Please note that all customer support is being handled via email, resulting in a large number of enquiries, so responses may be delayed.
Shipping is via Australia Post. Upon dispatch you will receive a notification with a tracking number that allows you to monitor your delivery's progress to your door.
Australia Post have advised of delays in their network due to unprecedented demand for Eparcel Deliveries in Australia at present. More information can be found on the AusPost website.
We generally find the shipping time from South Australia is as follows:
- SA - AusPost Parcel Post: 2-3 business days
- VIC - AusPost Parcel Post: 3-4 business days
- NSW - AusPost Parcel Post: 3-4 business days
- QLD - AusPost Parcel Post: 3-5 business days
- North QLD - AusPost Parcel Post: 5-7 business days
- NT - AusPost Parcel Post: 5-7 business days
- WA - AusPost Parcel Post: 4-6 business days
- TAS - AusPost Parcel Post: 5-7 business days
but this is subject to many factors, so please contact Australia Post for more accurate information if required.